Accessibility Statement

At PlatePhoto, great food photography shouldn't come with barriers. We are committed to making our AI-powered food photography generation service accessible to all users, regardless of ability or technology.

• Standard: WCAG 2.1 Level AA
• Status: Partially Conformant
• Applies To: Web

Our Commitment

PlatePhoto is dedicated to ensuring that our AI-powered food photography platform is accessible to all users, including those with visual, auditory, motor, and cognitive disabilities.

We believe that creating great food photography shouldn't be gatekept by disability. We are actively working to meet and exceed internationally recognized accessibility standards across our web application.

Conformance Status

PlatePhoto aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.

We are a growing product, and accessibility improvements are part of our ongoing development cycle. If you encounter any barrier, please tell us — your feedback directly shapes our priorities.

What We Support

We design PlatePhoto with the following assistive technologies and user needs in mind:

• Scalable Text: Text can be resized using browser or system settings without breaking layouts.
• Keyboard Navigation: All core actions are reachable via keyboard with visible focus indicators.
• Screen Reader Support: Semantic HTML and ARIA labels help screen readers interpret our interface meaningfully.
• Descriptive Labels: Form inputs, buttons, and interactive elements include descriptive accessible labels.
• Color Contrast: Text and interactive elements meet minimum contrast ratios for legibility.

PDFs and Downloads

PlatePhoto's downloadable content consists primarily of the images you generate. If we introduce documents or other downloadable files in the future, we will work to ensure they are accessible before publishing.

Third-Party Services

PlatePhoto integrates with a number of third-party services to deliver its features. While we strive to ensure an accessible experience throughout, some aspects of these services are outside our direct control:

• Payment Processing: Stripe is used to process payments and subscriptions. Accessibility is governed by Stripe's own standards.
• Authentication Providers: Sign-in flows provided by Google and Apple are governed by their own accessibility policies.

We encourage users who encounter barriers within third-party interfaces to contact those providers directly, and we are happy to assist where we can.

Known Limitations

While we strive to be fully accessible, we are aware of areas still being improved:

• Generated and uploaded images: Generated images and reference image uploads are not yet fully described to screen readers.
• Third-party integrations: Payment and authentication interfaces are outside our direct control and are governed by their providers' own accessibility policies.

We aim to address these limitations in upcoming product releases. If any of these affect you, please reach out — we will work with you to find an alternative solution.

Alternative Access & Assistance

If any part of PlatePhoto is inaccessible to you, we are happy to provide the information or functionality you need through an alternative method. Please contact us at support@platephoto.com and describe what you are trying to access. We will respond within 2 business days.

Feedback & Contact

We welcome your feedback on the accessibility of PlatePhoto. If you experience any barriers or have suggestions on how we can improve, please get in touch. We take every report seriously and treat accessibility feedback as a priority.

Email: support@platephoto.com
Website: https://platephoto.com

We aim to respond to all accessibility-related inquiries within 2 business days. If your issue requires technical investigation, we will keep you updated on progress.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the relevant authorities in your region. In the United States, you may file a complaint with the U.S. Department of Justice regarding ADA Title III accessibility requirements. We are committed to resolving concerns directly and encourage you to contact us first so we can address the issue as quickly as possible.

Legal Information

This accessibility statement applies to the PlatePhoto web application (platephoto.com).

We aim to review and update this statement at least once per year or whenever significant changes are made to our products. For more on our data practices, see our Privacy Policy and Terms of Service.